Frequently Asked Questions
FAQ
Here we answer the most common questions we receive.
Is your question not listed here?
Please don’t hesitate to contact us — we’re happy to help!
An escape room is an experience like no other. Together with friends, colleagues, or family, you enter a room (or rooms) where you’re immersed in an exciting story.
Your goal is to complete a mission within the time limit and enjoy every moment to the fullest.
By solving puzzles and challenges, you’ll accomplish the task.
You are the main characters in your very own movie!
You can experience our escape rooms with different compositions.
Bella Ciao is designed for 2 to 6 players. (no exceptions)
-Here I Am is designed for 2 to 5 players. (no exceptions)
– Pray is designed for 2 to 6 players. (no exceptions)
For the ultimate gaming experience, we recommend 2 tm 4 people. If you book with 2 people you will get 10 minutes longer.
Bella Ciao is designed for 2 to 6 players. (no exceptions)
Here I Am is designed for 2 to 5 players (no exceptions).
Pray is designed for 2 to 6 players. (no exceptions)
Here I Am and Pray are not recommended if you are pregnant, as these rooms are more physically demanding than an average escape room. For example, they involve more crawling and sneaking around.
Bella Ciao is the most accessible option if you are pregnant.
All of the above are recommendations; we do not monitor or enforce them.
We conceive, build, and develop all our rooms ourselves. This way, we can guarantee our guests a unique experience.
The advice age varies by escape room.
- Bella Ciao from 14 years old onwards accompanied by an adult (no exceptions).
- Here I Am from age 18.
- Pray from 18 years of age.
The above ages are recommendations.
Persons under the age of 18, will need to be accompanied by an adult at all times.
Our escape rooms are full of surprises. You may have to crawl, climb or scramble. Unfortunately, because of this, our escape room is not wheelchair accessible or suitable for people with mobility problems.
For more information about the room, please visit the room’s page.
The experiences are very different. Bella Ciao is a 2019 room, this one is classic in its time. Still Bella Ciao is a beloved room with lots of character.
Here I Am is more of an experience, of course there are puzzles here. This room exudes one and all prison. The opening of Here I Am was in early 2022.
Pray is our newest experience and unique in the Netherlands. We conceived and developed this story ourselves. Pray may be perceived as shocking to some individuals. Opened in early 2024.
The order basically doesn’t matter, just read carefully into which room you want to experience.
For your corporate outing, we can issue an invoice that you can pay at your convenience.
At our location you can easily park in front of the door for free.
Please note that not every navigation shows our location correctly!
Our escape rooms are equipped with air conditioning, ensuring the temperature stays comfortable even on warmer days.
- Bella Ciao from €149.95 (for 2 to 6 players).
- Here I Am from €154.95 (for 2 to 5 players).
- Pray from €189.95 (for 2 to 6 players).
Unfortunately, we cannot offer discounts on our experiences, even if you book multiple rooms with us.
We believe the quality of our rooms and the escape room industry should be valued.
We also want to be fair to guests who have already visited us.
The escape room industry took a heavy hit during the COVID-19 period, and offering discounts would prevent us from continuing to build a new era of escape rooms.
First, choose a date and time that suits you.
After entering all your details, you will have the option to enter a discount code or the code from your gift card. This will be applied to your booking.
If you don’t use the full value of your gift card, the remaining balance will remain available for future use.
Yes, you may inspect the room beforehand to see what to expect. However, please keep in mind that this may take away some of the surprises from the experience.
In our escape rooms, it is possible to play in both Dutch and English versions.
You can make a reservation through our website up to 48 hours in advance.
If you want to play an escape room last minute, feel free to give us a call to check availability.
For Bella Ciao, we kindly ask you to arrive 10 minutes early. You will receive instructions beforehand.
For Here I Am, it will be a bit different. There will be no briefing — you will be locked in immediately by a guard.
We ask you to arrive 10 minutes early and to keep a close eye on your email for important information.
There will be no briefing for this room either. You will have the opportunity to use the restroom and get a drink before preparing for the funeral.
- For rescheduling or moving your booking up to 96 hours before the start time, we charge NO administration fees.
- For rescheduling or changing your booking between 48 and 96 hours before the start time, we charge an administration fee of €12.50.
- For cancellations and refunds, we charge an administration fee of €12.50.
- If you need to cancel or reschedule within 48 hours of the booking time, we will charge 50% of the agreed price.
- If you cancel within 24 hours before the scheduled time, we are required to charge the full agreed price.
- Rescheduling within 24 hours is not possible.
We enforce these terms because they help us cover part of the costs.
The reserved time slots that are rescheduled or canceled are valuable time slots for us.
